Support centre
How can we help?
Pick your product to see its setup and troubleshooting videos, or search by model number.
32 videos
TroubleshootingHow to increase recording time with simple settings for ICsee wifi camera
increase recording time with simple settings for Sintech wifi camera
ConfigurationHow to setup time & date for ICsee wifi cameras
Time & Date setup for ICsee wifi camera
TroubleshootingHow to find username and password of ICsee wifi camera
Find username & password of ICsee wifi camera
ConfigurationHow to setup notification alert with picture for ICsee wifi camera
Notification alert setup for ICsee wifi cameras
TroubleshootingHow to flip the picture upside down for ICsee wifi camera
Flip the picture upside down for ICsee wifi camera
TroubleshootingHow to disable & turn off mic audio recording in ip camera
Stop audio recording for ip cameras
TroubleshootingHow to enable full color night vision for ICsee wifi camera
Full color & smart color night vision setup
TroubleshootingHow to choose perfect veri-focal zooming ahd & ip camera
(cctv camera zooming feature explanation)
TroubleshootingHow to turn on & off Auto human motion tracking feature for ICsee wifi camera
Human & Motion tracking enable for ICsee wifi camera
TroubleshootingHow to solve color lining wavy picture for ip camera (black line)
Colorvu IP camera black or color lining picture issue?
TroubleshootingHow to remove sharing of ICsee wifi camera & change the password
Cancel wifi camera sharing & block access for future
TroubleshootingHow to solve warm light led blinking continuously of Colorvu ip camera
Colorvu IP Camera LED light continuously on & off problem?
TroubleshootingHow to share ICsee wifi camera with 3 or 4 mobiles
Share ICsee wifi camera with anyone
TroubleshootingHow to solve one ip camera offline & no picture problem
1 or 2 ip camera offline or no picture issue?
TroubleshootingHow to playback & take backup for ICsee Wifi camera all model
Wifi camera Playback & take backup with ICsee mobile app
TroubleshootingHow to solve all ip cameras offline & no picture issue with Nvr
All ip camera no picture & offline problem?
TroubleshootingHow to solve one ip camera signal dropping & keep going offline online problem
1 or 2 ip camera signal dropping & keep going offline online?
TroubleshootingHow to solve all ip cameras signal dropping & keep going offline online problem
All the ip cameras lagging, buffering, signal dropping & picture keep going offline online?
ConfigurationHow to setup Laptop view for ICsee Wifi camera with VMS lite software
Laptop view setup for all model ICsee wifi camera
TroubleshootingHow to add Hikvision ip camera with Sintech XMeye NVR (Hikvision camera add to any onvif Nvr)
Enable onvif in the Hikvision ip camera and add to any ONVIF NVR
ConfigurationHow to setup Mobile view for C40 pro Wifi camera with ICsee app
Mobile viewing setup for C40 pro wifi camera
ConfigurationHow to add or connect Sintech IP Camera with Hikvision Nvr (Onvif ip camera connect with Hikvision)
Connect ONVIF ip cameras with Hikvision Nvr If the camera doesn't work, Reset the camera and try again
ConfigurationHow to setup Mobile view for Wifi Robot camera C11 & C12 pro
WiFi Robot camera Mobile view setup for C11 pro & C12 pro
TroubleshootingHow to Reset Sintech IP Camera with IPC Batch Tool by Laptop
Factory reset of Sintech ip cameras by Laptop
TroubleshootingHow to change ip address of Sintech ip camera with IPC Batch Tool by Laptop
IP Camera not showing or can't be add to the NVR ? If the IP camera is not showing in the IPC Batch tool, then change Rj45 jack & check the cable
TroubleshootingProfessional wiring diagram & structure for big quantity Sintech IP cameras work smoothly
Systematic wiring diagram & structure for ip cameras work smoothly
TroubleshootingHow to setup configure Sintech WiFi Robot camera with ICsee app (C10 pro easy installation)
TroubleshootingHow to access live view Sintech cctv camera with Xmeye DVR/NVR on Computer or Laptop (VMS)
TroubleshootingHow to setup Sintech C10 pro wifi camera with ICSEE app
TroubleshootingHow to setup Sintech C14 pro video calling wifi camera by ICsee mobile app (configure by bluetooth)
TroubleshootingHow to setup configure Sintech C20 pro PTZ WiFi camera with ICsee app…
TroubleshootingHow to setup Sintech dvr nvr for live view cctv camera by mobile (Xmeye dvr online setting 2023)
Warranty and repairs
Bought from a Sintech partner? Contact them first and they will handle the claim with us. Partners raise warranty claims and track repairs in the partner portal.